Privacy Policy

We understand that your personal information is extremely valuable, and Hope Walks appreciates your trust in sharing some of it with us. This policy outlines how Hope Walks uses the personal information we gather and how you can direct our use of your information. 

Summary

Hope Walks respects the privacy of our donors.  Any information you provide Hope Walks is treated confidentially, in accordance with applicable law.  Employees of Hope Walks who have access to a donor’s personally identifying information are required to keep this information confidential.  Donors have the option to be removed from our mailing list by contacting the Hope Walks office at (717) 502-4400 or info@hopewalks.org.

Personal Information

Hope Walks collects personally identifiable information when you contact us via email or other means, to make a donation, or otherwise provide us with your personal information for communication purposes. Personally identifiable information may include your name; email address(es); mailing address(es); phone number(s); age; place of employment; church affiliation; check, bank, or credit card information; or additional information as needed. Hope Walks occasionally does engage with third-party service providers to process and collect additional publicly available data. 

Non-personal information

Hope Walks or its third-party contractors/services may collect non-personally identifiable information when you access our website or digital platforms. Such information includes but is not limited to IP address, referral domain name address, browser type, device, operating system, and browsing behavior. This information cannot identify you individually and is only used in collective reporting. We do use Google Analytics, Facebook Pixel and other third-party resources to generate and view reports about online interactions and behavior. These reports are used to help provide visitors, like yourself, with a better online experience with Hope Walks.

Usage of cookies

To collect this non-personal information, our digital platforms might use cookies (small text files that are typically stored on your browser cache or mobile device). Cookies may be used to monitor website use, offer you customized content and advertising, and inform us how we can serve you better.

You can always adjust your web browser settings to change your cookie preferences, but please note that rejecting or blocking all cookies may mean you cannot use certain features of our website or offerings.

Active Collection

If you subscribe to our e-newsletter, we will ask for your name and email address or you may also decide to send us personally identifying information, for example, in an email message containing a question or comment, or by filling out a web form that provides us this information.   We use personally identifying information primarily to respond to your requests.  For instance, we may forward your email to Hope Walks employees who are better able to answer your questions or provide you with more targeted information or contact you in the future about our programs that may be of interest to you.  Your information may also be used to send you updates regarding your account or donations, or further information about our organization or to contact you for administrative or legal reasons. We understand and appreciate some donors prefer anonymity, please know we will not publicly disclose the donations of those who specify that their donations remain confidential and you may always opt-out of receiving future mailings; see the “Opt Out” section below.

Third-party Service Providers: Automatic and Active Data Collection

We have trusted business partners who provide operational support to certain aspects of our website, such as website hosting, payment processing and analytics.  Those companies may collect information about you, and you may be required to provide personally identifying information to them in connection with certain transactions.  Our third-party service providers’ collection, use, and processing of information are subject to their privacy policies, which we encourage you to read.

Information Sharing

As part of standard fundraising procedures, Hope Walks may share or exchange information on our mailing list with our third-party vendors. Doing so allows Hope Walks to identify others like yourself who may be interested in partnering with us. Hope Walks maintains agreements with any third party to ensure the information remains secure and limited in use. If you wish to have your information remain private, please call our office at (717) 502-4400.

Opt-Out or Change Your Contact Information

Users may opt-out of receiving communications from us through an unsubscribe option in our e-newsletter. You may also update your contact information through a link in the email. Opt-out requests or requests to be removed from our database can be submitted by sending an email to info@hopewalks.org or by calling (717) 502-4400.

Security

All information provided to Hope Walks is transmitted using secure encryption.  This technology lets your browser automatically encrypt, or scramble, data before you send it to us or our third-party vendors.  Unfortunately,  no data transmission over the Internet is 100% secure.  While we strive to protect your information, we cannot ensure or warrant the security of such information.

Transfer and Processing: United States Law

Hope Walks is a United States not-for-profit company.  This website is subject to United States laws. We may transfer your personal information to other countries where we have operations, and it may be stored or processed there.  The laws in other countries vary with respect to data protection and data privacy. If you are outside the United States, you use our site at your own risk.

How we use your information

We may collect and use your information:

  • to fulfill your requests for services;
  • to contact you if necessary;
  • to remember your preferences and interests related to Hope Walks;
  • to review and analyze website use and functionality;
  • to attend to problems with our websites, products and services, or organization;
  • to safeguard the security or integrity of our websites and organization; and
  • to tailor our offers and advertising to you about our work and how you can get involved.

Our primary purposes in collecting information are to accept donations, complete our organizational projects, inform you about the work of Hope Walks, and provide you with a personalized experience. We may also use the information for internal or analytical purposes (e.g., to learn more about Hope Walks’ supporters or to respond to requests for information, merchandise, or improvements to our website and engagement strategies). We may inform you of other purposes at the point of collection (e.g., those applying for a job at Hope Walks may be asked for additional information).

Other Use

Except as specified in this Privacy Policy, we will only disclose your personally identifying information to third parties as required under applicable law or court order.

Consent and Changes to this policy

By engaging with Hope Walks you signify your acceptance of our privacy policy and we commit to abiding by it.  We recommend you review this policy regularly for updates.  We reserve the right to make changes at any time and those changes will be posted on our website and become effective immediately.  

Questions about our policies

If you have any questions about this policy, the practices of this site, or your dealings with this website, you can contact us at:

Hope Walks
PO Box 1098 
Mechanicsburg, PA 17055
717.502.4400
info@hopewalks.org

Approved: January 2020